Terms of service
Elégancia LLC · Last updated: May 16, 2026
By placing an order on elegancia.boutique, you accept these General Terms and Conditions of Sale. Please read them carefully before making any purchase.
1. Company Information
Elégancia LLC is a limited liability company operating a direct-to-consumer e-commerce brand specializing in the sale of selected beauty products, skincare products, and accessories. Orders are processed and shipped by our logistics partners and approved suppliers.
Contact: support@elegancia.boutique
2. Acceptance of the Terms
Accessing the elegancia.boutique website and placing an order imply full and complete acceptance of these General Terms and Conditions of Sale. If you do not accept these terms, you must not use our website.
3. Products and Descriptions
We make every effort to present our products with descriptions and visuals that are as accurate as possible. However, the colors displayed may vary slightly depending on your screen settings.
We reserve the right to modify our catalog at any time without prior notice.
4. Prices
Prices are shown in euros (EUR) or in the currency displayed according to your location, including all applicable taxes. We reserve the right to change our prices at any time. The applicable price is the one in effect at the time your order is confirmed.
Shipping costs are indicated separately during the checkout process.
5. Orders
To place an order, you must:
Add the products to your cart
Enter your shipping information
Choose your payment method
Confirm your order
A confirmation email will be sent to you after validation. This email constitutes acknowledgment of receipt of your order but does not constitute final acceptance on our part. We reserve the right to cancel any order in the event of insufficient stock, a pricing error, or suspected fraud.
6. Payment
Payments are secure and processed by our approved providers (Stripe, PayPal). We accept bank cards (Visa, Mastercard, American Express) and PayPal.
Elégancia LLC does not store any banking data. All transactions are encrypted via the SSL protocol.
In the event of non-payment or declined payment, your order will be automatically canceled.
7. Delivery
Delivery conditions are detailed in our Shipping Policy. The timeframes indicated are estimates and do not constitute guaranteed delivery times.
8. Right of Withdrawal
Return and refund conditions are detailed in our Refund Policy.
9. Legal Warranty
Our products benefit from the legal warranty of conformity. In the event of a lack of conformity, you may request replacement or refund of the product under the conditions provided by applicable law.
10. Liability
Elégancia LLC cannot be held responsible for:
Indirect damages resulting from the use of our products
Delivery delays due to force majeure events
Address errors provided by the customer
Color variations due to display settings
11. Intellectual Property
All content on the elegancia.boutique website, including texts, images, logos, and design, is the exclusive property of Elégancia LLC and is protected by intellectual property laws. Any reproduction or use without prior authorization is prohibited.
12. Personal Data
The processing of your personal data is described in our Privacy Policy.
13. Applicable Law and Jurisdiction
These General Terms and Conditions of Sale are governed by the law applicable at the place of establishment of Elégancia LLC. In the event of a dispute, an amicable solution will be sought as a priority. Failing this, the competent courts will have jurisdiction.
14. Modification of the Terms
Elégancia LLC reserves the right to modify these General Terms and Conditions of Sale at any time. The applicable terms are those in effect at the time your order is placed.
15. Contact
For any questions: support@elegancia.boutique
Response time: 24 to 48 business hours.